New Patients – The Heartwood Program

How To Request Your Consultation Appointment:

Please complete our service request form linked below. Use of the secure service request form helps us to ensure chart accuracy and greatly expedites the new patient process. We ask that you submit no more than one service request form in a 30 day period. Thank you for your understanding.

Service Request Form

What To Expect After Submitting Your Service Request Form:

For non-wait-listed service, our intake coordinator should contact you within 2 business days. After this period, you may also follow up with the Intake Coordinator directly at (301) 970-4099. For waitlisted services, we will reach out approximately 30 days prior to the available appointment time. It is important when submitting a request for a waitlisted services that you include how long you wish to remain on the list. We unfortunately are unable to provide status updates and/or projections for waitlisted services.

Preparing For Your First Appointment:

Complete the intake packet (sent to you by the intake coordinator).
Obtain copies of all laboratory and imaging study reports (the actual images are not needed).
Obtain copies of all admission, discharge and treatment summaries.
Ask your treating provider for a 'Treatment Summary' detailing the key aspects of any care that has been provided to date.

**Once you have these documents, please send them to our Intake Coordiantor at which point you will be scheduled for your consultation.

**If after you have been scheduled for your consultation you obtain additional records/documentation, please hold those until the day of the consultation and present them to the team at the beginning of the meeting.

Traveling to our office:

Recognizing many of our clients travel from out of the area, we offer the following recommendations for local accommodations. Each is within walking distance of both our office and the Bethesda Red Line Metro stop.

Hilton Garden Inn Washington DC/Bethesda
7301 Waverly St
Bethesda, MD 20814

Hyatt Regency Bethesda
1 Bethesda Metro Center
Bethesda, MD 20814

Residence Inn by Marriott Bethesda Downtown
7335 Wisconsin Ave
Bethesda, MD 20814